If you believe you need to process this FAQ, stop; it can be tedious. 1) Do you have a 300dpi or 600dpi PostScript printer? -- if so, try newfaq.300ps or newfaq.ps (these were made for CanonCX and Laserjet4 engines, respectively) 2) Do you need PostScript output at some other resolution? -- if so, process newfaq.dvi (you'll need the font set required by psnfss, at least for Times, Helvetica and Symbol fonts; you'll also need the logo* fonts -- the mostly likely oddity is logod10, the .mf for which is to be found on CTAN in tex-archive in tex-archive/systems/knuth/local/lib/logod10.mf) 3) Do you need non-PostScript output? -- if so, process newfaq-cm.dvi (this only needs the logo* fonts) 4) Do you use (North American) letter paper? -- if so, modify the above recommendations to use letterfaq instead of newfaq. I've not dissuaded you? Well, you need a production LaTeX2e (i.e., at the very least 1994/06/01, though the development work is done using the latest version of LaTeX2e (1995/12/01 at the time of writing), and no guarantees are offered that the code will process using anything earlier), and you should process newfaq.tex (for A4 paper) or letterfaq.tex (for letter paper). You should download every file in the CTAN directory (except things like ChangeLog [boring] and Makefile [mine: may not even be there, but not intended for your use]) ---- Package and class use (breathe deep) newfaq.tex and letterfaq.tex use class faq, which passes all its options to article.cls, and then loads packages faq (in the CTAN directory) and multicol (part of the LaTeX2e tools set) faq.sty loads times and pifont (from the PSNFSS package) if the default faqfont.cfg (in the CTAN directory) isn't there mflogo (which implies loading Ulogo.fd) (but both of those are in the CTAN directory) texnames (which is in the CTAN directory) ifthen (from the 2e distribution) comment (from tex-archive/macros/latex209/contrib/misc/) newfaq.tex and letterfaq.tex also load faqbody.tex the questions The fonts I have (over and above the default) are logod10 at magsteps 0, 1 and 2 (thus I have a logod10.300pk,360pk,432pk for making the .ps file in the CTAN directory, and .600pk,720pk and 864pk for use on the LJ4 printers here). The source for logod10 is in tex-archive/systems/knuth/local/lib (it uses logo.mf, which should be in your distribution). ---- Robin Fairbairns UKTUG honorary victim, production of the new FAQ rf@cl.cam.ac.uk (please address comments on the document, or on anything related, to me)